I appreciated the extra time and care taken to ensure my safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Everything was also wiped down for sanitation. They allowed me to use 3 coupons for my oil change (discount), air filter (10% discount), and cabin filter (free) which saved me a lot of money. They also complete my service 10 minutes earlier than expected. Excellent service and wonderful experienc... More
2020-08-30
Thank you To Chris and the service team for resolving the issues I was having, I appreciate them - the experience was excellence Thanks you again !
2020-09-21
Stopped into Boucher VW of Racine on a whim last fall to check out the Atlas and met Scott for the first time. He as very personable and by no means stereotypically salesy. My kids were with me and my wife, and he just rolled with it -- no problem at all. We test drove an Atlas as a family and then went home. No hard sell from Scott or anything like that. Months later after spending several weeks chasing another make and model of SUV (and interacting with stereotypical dealership staff... More
2021-02-16
Your service department was great to work with. I recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the dealership on a time frame I could live with. I couldn't have been more pleased. Thank you Tom Serio
2021-12-02
I've always had great service at Kia of Racine. Everyone is always very friendly and welcoming. I wouldn't trust anyone else with my truck.
2021-06-02
This was my 8th car that I’ve purchased from Boucher. I wouldn’t go anywhere else and have recommended many friends and family members to them. Scott has always been very responsive and gone the extra mile to help where he can. Highly highly recommend them.
2020-12-14
Love my new 22 Seltos, was not charged any extra Market Fee which was important to us!! Thanks Mitchell Mink!
2021-09-18
We have ALL of our Kia service done here. The employees are the BEST! The same folks have been there for years thankfully! Honestly we are friends at this point! Excellent, consistent service over and over. We trust them completely. Believe me, take your Kia/Hyundai there and you won't be disappointed! Dan, Annica, Chris and the rest of team know just how to handle your vehicle
2021-03-01
Frank Boucher Kia service is by far the best service department I have worked with. Chris, Dan, Annica and Hannah always go above and beyond to make my experience very positive. They are honest, reliable, professional and easy to work with. I highly recommend getting your vehicle serviced at Frank Boucher Kia.
2020-08-17
We have dealt with Sarah Turner twice and she does a fine job. Explains the deal and understands the product that she is selling. Recommend you talk to her if you are considering a new Kia purchase.
2020-07-12